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We Are Setting Our Managers Up to Fail
We promote people for the wrong reasons, fail to teach them the skills they actually need, and then blame them when things go wrong.

Sarah-Jane Last
3 days ago5 min read


Your Brain Is the Job Now
When your value comes from your judgement, creativity and decision-making, your brain isn't just supporting your work—it is your wor

Sarah-Jane Last
Jul 95 min read


Nice and Kind Are Not the Same Thing
Being nice and being kind are often treated as the same thing, but they're fundamentally different.

Sarah-Jane Last
Jul 95 min read


Nobody feels invisible in a place where they matter
My TWP dream team AI Is Taking the Tasks. The Return-to-Office Row Is Missing the Point. As AI transforms the way we work, the debate about where we work risks overlooking a far more important question. Whether people are sitting in the office or working remotely matters far less than whether they feel they matter. When people feel seen, valued and significant, teams thrive. When they don't, no workplace policy can compensate. What Does It Mean to Feel Like You Matter? Someth

Sarah-Jane Last
Jun 305 min read


Would You Let Simon Run the Board?
Artificial intelligence is rapidly moving from a back-office tool to a seat at the boardroom table. While AI can analyse data faster and more consistently than humans, the real question isn't whether it can make critical decisions—it's whether we should let it make decisions that shape human lives.

Sarah-Jane Last
Jun 264 min read


How Do You Lead a Team That’s Exhausted by Change?
When a team is exhausted by change, the answer is not to push harder. Change fatigue is not resistance or a lack of motivation — it is depletion. Leaders cannot inspire people out of an empty tank; they must first help refill it. Why Does Change Drain People So Completely? Change becomes overwhelming when demands increase while control decreases. Research consistently shows that people cope far better with pressure when they feel they have some influence over how they work. T

Sarah-Jane Last
Jun 165 min read


What's Left of You When the Job Is Gone?
What is left when your job is gone?

Sarah-Jane Last
Jun 910 min read


For the first time, people are Googling "jobs that help people" more than "jobs that pay well." That is not the whole story.
For years, one of the top career searches was "careers that pay well." Predictable. Sensible

Sarah-Jane Last
Jun 47 min read


Too Much of a Good Thing: What High Empathy Really Looks Like in the Workplace
Too Much of a Good Thing: What High Empathy Really Looks Like in the Workplace

Sarah-Jane Last
Jun 26 min read


How to get a Senior Leadership team back to High Performance
Senior team conflict isn't a relationship problem, it's a performance problem

Sarah-Jane Last
May 198 min read
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